Privacy and Cookie Policy
At Board of Coaching Limited ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency in how we use cookies. This Privacy and Cookie Policy explains how we collect, use, store, and share your personal information and how cookies are used on boardofcoaching.com.
---1. Who We Are
1.1. Board of Coaching Limited is a company registered in England and Wales (Company Number: 16151095), with its registered office at:
39 Bickenhall Street, London W1U 6BR, United Kingdom.
1.2. For any inquiries regarding this policy, you can contact us at:
Email: office@boardofcoaching.com
Address: 39 Bickenhall Street, London W1U 6BR, United Kingdom
---2. Information We Collect
2.1. Personal Information
We collect the following personal data when you interact with us:
Name
Email address
Phone number
Payment details
Any other information provided during bookings or inquiries
2.2. Usage Data
We collect information about how you use our website, including:
IP address
Browser type and version
Pages visited and time spent on the site
Referring website addresses
2.3. Cookies
Cookies are small text files stored on your device when you visit our website. They help us enhance your browsing experience, remember your preferences, and analyze website usage. See Section 6 for more details about cookies.
---3. How We Use Your Information
We use your information for the following purposes:
To facilitate bookings with coaches.
To process payments securely.
To respond to inquiries and provide customer support.
To improve our website functionality and user experience.
To send promotional communications (with your consent).
---4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Coaches: To facilitate the delivery of services you book.
Payment Processors: For secure payment transactions.
Third-Party Service Providers: For analytics, marketing, or IT support.
Legal Authorities: If required by law or to protect our rights.
---5. Your Rights
Under UK GDPR, you have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate data.
Deletion: Request deletion of your data (subject to legal obligations).
Objection: Object to data processing for direct marketing.
Data Portability: Request a copy of your data in a portable format.
Withdraw Consent: Withdraw consent for data processing at any time.
To exercise these rights, please contact us at [Insert Contact Email].
---6. Cookies
6.1. Types of Cookies We Use
Necessary Cookies: Essential for website functionality.
Performance Cookies: Collect data on how visitors use the site to improve performance.
Functionality Cookies: Remember your preferences for a personalized experience.
Targeting/Advertising Cookies: Track browsing habits to deliver relevant advertisements.
6.2. Cookies We Use
Below are examples of cookies used on our website:
You can manage or disable cookies via your browser settings. Disabling some cookies may affect website functionality.
For more details on managing cookies, visit www.aboutcookies.org.
6.4. Cookie Consent
Upon visiting our website, you will see a cookie banner allowing you to:
Accept all cookies
Reject all cookies
Manage cookie preferences
You can update your preferences at any time using the "Cookie Settings" link at the bottom of our website.
---7. Data Retention
We retain your personal data only for as long as necessary to:
Provide the services you request.
Comply with legal, tax, or regulatory obligations.
---8. Security
We take appropriate measures to protect your data against unauthorized access, disclosure, or loss. While we strive to safeguard your data, no system is completely secure.
---9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing your data.
---10. Changes to This Policy
We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
---11. Complaints
If you are unhappy with how we handle your data, you can contact us at [Insert Contact Email]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
---12. Contact Us
For questions or concerns about this Privacy and Cookie Policy, please contact us at:
Board of Coaching Limited
Address: 39 Bickenhall Street, London W1U 6BR, United Kingdom
Email: office@boardofcoaching.com
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